When you enter PHN number the program searches it in your database.
If PHN is found, all the Contact Info fills out automatically, and you become aware that that patient is not new to your system. You have three options from this point:
- If you found what you needed, proceed with that as you would do with an existing patient (see Edit Contact Info)
- If it was a wrong PHN, click Cancel and start again,
- If you realized that a PHN for an existing record was entered erroneously and needs to be corrected, go back to the PHN field and make all the necessary corrections. See How to Edit PHN for more details.
If PHN is not found, no Contact Info is revealed because there is no such a patient in your database. You can freely fill out and edit all the Contact Info fields until you save the record. After a new PHN and Contact Info are saved, that patient is no longer new and should be treated accordingly (see Edit Contact Info for more details).