Teleplan is a web-based telecommunication system operating through an encrypted Internet connection and providing electronic communication between MSP and practitioners. It allows practitioners to securely submit claims, notes and eligibility requests and to receive payment statements, rejected claims and patient eligibility data.
Because MSP acts as an official claim processing agent for WCB, all WCB electronic claims must go through MSP Teleplan system.
For detailed information about Teleplan, please refer to BC Ministry of Health Services http://www.healthservices.gov.bc.ca/msp/infoprac/teleplan.html
To log in to Teleplan, please go to
Note that to login to Teleplan you need obtain your Teleplan Login Name and password first. For more info, see How to register with MSP Teleplan
If you have any questions regarding your application process, contact Teleplan Support Centre.