Special attention should be paid when editing WCB Claim Number in an existing claim because it is a unique number that identifies that claim and all the related invoices. However, the change of existing WCB Claim Number might be required if it was typed in erroneously and therefore is rejected by WCB.
To edit an existing WCB Claim Number, move to WCB Claim Number field and type in corrections. After you press tab key, you will see the following dialog box:
Click ‘No’ if you edited the number by mistake.
Click ‘Yes’ if you want to correct the erroneous claim number.
Note that you cannot assign a claim number that already belongs to another claim.
In addition, you cannot edit a WCB Claim Number if it has any submitted or accepted invoices. For submitted invoices, a Claim Number will be locked temporarily until the invoice is processed. For accepted invoices, Claim Number will be locked permanently.
After you created a new claim, you may want to go back to WCB Claim Number field and correct it. Until you save the claim, your claim is considered to be new and you can edit WCB Claim Number freely. However, if you erroneously type in the claim number that already exists in your data base, all the data of your newly created claim will be lost and the existing claim info will appear on the screen.