Privacy Policy

Table of Contents

Our Commitment to Privacy

Here at TripleTee Software Company we take your privacy seriously and we want you to be aware of any information we collect and the ways we use it. These are our basic guidelines to customers' privacy:

  • We collect only minimum information required to deliver high quality products and/or services customer is interested in
  • We avoid any annoying practices related to customers' privacy even if they promise high profits
  • We respect freedom of choice so we ask for permission before doing something that customer may not like

We do our best to make your business with us smooth and comfortable. Don't hesitate to contact us should you have any suggestions or complaints.

Web Server's Log File

As any other web site our websites keep the record of all requests made and processed. This helps us maintain server and web sites, analyze visitors activity, find broken links, optimize interfaces and code of our web applications and investigate security related issues. For you this means high speed, 24/7 reliable access to online resources and nice looking, easy to navigate pages.

Each record in server's log contains the following data:

  • Date and Time
  • Client's IP address
  • Request Method
  • Resource requested
  • Protocol and version
  • Response Code
  • Size of the response
  • Client's software (User Agent)

Note that log records contain no personal data.

Registration

Registration is required to gain access to software downloads, patches and other technical information. Moreover, the registartion key is required to unlock the software protection.
Registration form contains the following fields:

  • Data Centre Number - required (see Glossary for details)
  • Billing Number - required (see Glossary for details)
  • E-Mail - required, your registration key will be send to this address upon successful registration
This information is necessary to uniquely idenify the customer and it enables us to provide a top quality technical support service. Any information collected is not disclosed to third parties and it is not used for any purposes not directly related to the functions of the application, technical support and billing.

Website uses Cookies* for personalization features such as session tracking when you are logged in.

*Cookies are small files that we send to and store on your computer so that we can recognize it as a unique machine while you are visiting the Site. Our cookies are used for two purposes: (1) to keep track of your information for your own convenience; (2) to help us optimize your online experience by avoiding unnecessary duplicate data entry. You are always free to decline any cookies we use if your browser permits.

No registration is required to read the materials posted on the Website including Online Help.

Product Ordering

TripleTee Software Company uses PayPal Invoicing and receives payments via well known and trusted operator PayPal.

Customers are able to click a link in the email to make the payment on PayPal's secure payment page. They don't need a PayPal account to pay.

For more information please read PayPal privacy policy

Secure Socket Layer protocol is used to protect the data submitted from any unauthorized access.

From payment operator we only receive registration related information, we have no access to credit card numbers or bank account details you provided during payment. License registration details are stored in our database for further references. Each record includes:

  • Order ID
  • Registration Name
  • Contact E-mail
  • Product and license type
  • Quantity of the licenses purchased
  • Date of registration

We use this information while providing support to customers and when investigating licensing violation issues.

Technical Support

Technical information obtained while we provide support may be used to train personnel and to create documentation, knowledge base, FAQs and other support materials. No personal information of customer will be published.

Email Notifications

You may be interested in receiving notifications about new products released and about updates available for existing products. When subscription form is submitted we'll send verification message to insure that correct contact information provided and request is send by the owner of the address. We don't send more than one newsletter per month. Reason for mailing and unsubscribe instructions are provided at the top of each message. Removal requests are processed and confirmed immediately upon reception.

TripleTee Software Company's newsletter does not advertise third party products or services. Information about subscribers is not shared with any third parties.

Illegal Software Usage Tracking

Free products and legally purchased commercial products do not disclose customer's privacy in any way. There is no 'spy ware' functions embedded into the code. Commercial products being illegally used may display warning messages and send reports to our server. We'll investigate all cases of pirated software usage.

Employee Access to Customer Information

Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

Specific content and Kid's privacy

TripleTee Software Company's sites are general audience Web sites targeted primarely to the medical practitioners and our sites are not directed to children under the age of 13. All materials TripleTee Software Company creates are safe for persons of any age including kids. Also no political, cultural, religious or any other preferences are ever expressed in the content offered.

Visitors are never required to specify age information.

Compliance with Legal Process

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to:

  1. comply with the law or with legal process;
  2. protect and defend our rights and property;
  3. protect against misuse or unauthorized use of TripleTee Software Company's materials or data on the Web
  4. protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

External Links

Our site may contain links to other web sites. We're not responsible for the content or privacy practices of those sites.

Contacting US

Don't hesitate to contact us should you have any questions, concerns, suggestions or complaints related to the ways we protect your privacy. Your feedback is very important for us.

Related Links

Internal Links:

External Links:

  • Web Log - learn about information that web server collects
  • SSL - learn about secure socket layer

 

    
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